The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/Our email address is listed above.
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.
Our contact point for authorities and users in accordance with Articles 11 and 12 of the DSA:
Email:
info@iedutales.comLanguages available:
German, English